Are you stuck in your career?
Do you work all hours you can get and still feel invisible and unappreciated?
Are you good at your job and don’t understand why you haven’t gone higher?
The reason may be because you are focusing on the wrong metric: something like productivity, efficiency, and technical expertise.
Perhaps you work in a bank and really know how to analyse a balance sheet or set up a smoother transaction processing system. Perhaps you work in a Government department and deal with people’s housing issues promptly and efficiently.
Getting the work done quickly and smoothly is going to be the work of machines within the next ten years. If you think that this is your job remit, think again.
Up to now, we have been doing work that machines couldn’t do. We have been getting things done.
Artificial intelligence is changing all that.
In his timely book Five Stars: The Communication Secrets to Get From Good to Great, Carmine Gallo refers to a group of Oxford Researchers who, in a detailed analysis of more than 700 occupations, concluded that automation will eliminate 47% of jobs that humans do today.
In the new world of work, the soft skills that machines cannot cope with will be the battering ram that bashes down the door to the executive suite. Soft skills are no longer soft. The are the pivotal skills for career success.
While machines can learn to read people’s emotions, they cannot do what is innately human: express with emotion. They cannot inspire, excite, and win over an audience by understanding and connecting with their worldview.
Our new responsibilities in the machine age will be to relate to our customers and contractors, and sell our ideas to our teams, bosses, clients and investors.
Communication is the name of the game. But it’s not quite what you think. Today’s communication comes in two parts:
Connecting with your Self, where we manage our thinking and emotional state for confidence, presence and performance;
Connecting with Others, where we send our internal strength and ideas out into the world with the skills of relating and persuading to create action and constant improvement.
Neither of these two communication skills can function separately. If we do not have our internal life in order, our external speech and behaviour will show weakness and a lack of clarity. If we win the internal battle but fail to learn the skills of clear, persuasive speaking, we will never come out from behind the bush and be seen.
But when we are fully in charge of our state of mind and emotion, and know how to harness words and behaviour to sell our ideas, then the two will create a powerful force for change that will propel our career to the highest levels.
This blog will take you on a journey of self-discovery: finding out how your internal life runs your external life, and finding out how your external life runs your career results.
In the process you will gain the internal and external skills that will enable you to become a master of communication.
If you are not satisfied with what you have achieved so far and know that you have a lot more to give, then communication is the rocket that will propel you into outer space.
All the best,